friedrich dehumidifier not collecting water,My Friedrich Dehumidifier's Water Collection Problem I recently got a Friedrich dehumidifier, but I'm having a really an
My Friedrich Dehumidifier's Water Collection Problem
I recently got a Friedrich dehumidifier, but I'm having a really annoying problem - it's not collecting water. I mean, I bought this thing to help with the humidity in my basement, which can get pretty damp especially during the rainy season. I set it up according to the instructions, plugged it in, and let it run for hours, but when I check the water tank, it's still completely dry.
I started to wonder if I was doing something wrong. Maybe the humidity level in my basement isn't as high as I thought? But I can feel the dampness in the air and sometimes even see a bit of condensation on the walls. So that couldn't be the reason.
I thought about calling the customer service. But before that, I decided to do some basic troubleshooting on my own. I checked the filter first. It seemed clean enough, but I gave it a gentle clean anyway just in case. I also made sure that the dehumidifier was placed on a flat and stable surface as the manual suggested.
However, after all these efforts, the Friedrich dehumidifier still isn't collecting water. I'm really frustrated at this point. It's a good - brand dehumidifier, and I expected it to work properly right out of the box.
Maybe there's some internal problem that I can't figure out on my own. I think I'll have to call the customer service after all. I hope they can help me solve this problem quickly.
Question 1: What could be the reasons for my Friedrich dehumidifier not collecting water?Answer: There could be several reasons. The filter might be clogged even if it seems clean, the dehumidifier may not be placed on a flat and stable surface properly, or there could be an internal malfunction.
Question 2: Should I call the customer service immediately if my Friedrich dehumidifier is not collecting water?Answer: It depends. You can first try some basic troubleshooting like checking the filter and the placement of the dehumidifier. But if these don't work, it's a good idea to call the customer service.
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